Errors 'libstdc++.so.6: version 'GLIBCXX_3.4.11' not found' and 'libc.so.6: version 'GLIBC_2.7' not found' (Linux)

Owned by Elena Sviridenko (Unlicensed)
Last updated: Aug 22, 2018 by Alexandr Kudentsov (Unlicensed)
1 min read

LYCIA


/opt/Querix/Lycia/bin/qfgl: /usr/lib/libstdc++.so.6: version 'GLIBCXX_3.4.11' not found (required by /opt/Querix/Lycia/lib/libdbconfig.so.5)

/opt/Querix/Lycia/bin/qfgl: /usr/lib/libstdc++.so.6: version 'GLIBCXX_3.4.11' not found (required by /opt/Querix/Lycia/lib/libio.so.5)

Library load error: /lib/libc.so.6: version 'GLIBC_2.7' not found (required by /home/querix/Common/lib/libxml2.so.2)

If you receive any of these errors during the Lycia installation, license activation or app compilation on Linux OS, please follow below steps in order to resolve the issue.

  1. Remove installed Lycia completely:

    sudo /etc/init.d/qx-webserver stop && sudo rm -rf /opt/Querix/ && sudo rm -rf /usr/local/AppServer/

  2. Before installation copy libstdc++.so.6 library from installer location to future Lycia location manually (NOTE: replace </path/to/Lycia_installer_dir> with a path to Lycia installer directory):

    sudo -S mkdir -p /opt/Querix/Common/lib
sudo -S cp /path/to/Lycia_installer_dir/lib/libstdc++.so.6 /opt/Querix/Common/lib

  3. Start installer:

    sudo ./install.sh

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